When an elevator is installed, no one asks why the elevator is needed or how to use it. In comparison, when an assistive listening system (ALS) is installed, almost everyone will say “Huh?”

In this session, you’ll learn that even when people wear hearing aids, they still need assistive listening systems to hear clearly in public and private entities. The session will cover which systems fall under the Americans with Disabilities Act (ADA), the ADA standards, the practicality of the different ALS, and best practices for managers so that users have a positive experience, whether they wear hearing devices or not. Also, the session will cover how Auracast may be used as an assistive listening system with International Electrotechnical Commission (IEC) standards to be released in 2027. For years to come, all assistive listening systems will coexist for users to access clear speech anywhere they go.